Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you make a purchase, including:

• Name and contact information (phone number, email if provided)
• Shipping address
• Payment information (processed securely through Ziina)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates via WhatsApp/SMS
• Respond to your inquiries and provide customer support
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Payment processors (Ziina) to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist in operating our business
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to enhance your experience, remember your cart, and analyze site traffic. You can control cookies through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@ragix.tech
Phone: +971 56 989 7765
Address: Dubai, UAE

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.